Policies Page

General Policy

  •  Once tickets are purchased, there are no refunds or exchanges.
  •  We sail rain or shine unless the captain cancels the cruise due to unsafe conditions.
  •  We begin boarding 15 minutes before the departure time. Please arrive early and check in at the Dock Office.
  •  Please wear rubber soled shoes.
  •  Smoking is prohibited on public cruises.
  •  Pets are not allowed aboard, with the exception of “working” service dogs, which are permitted.
  •  We have a cash bar with local microbrews, wine and bubbly. By law, no alcohol can be brought aboard or removed from the vessel.

 

In Addition to Above

For Weekday Sunset Sails:

If the scheduled entertainment cannot perform for any reason we will continue to sail the scheduled public cruise. No adjustments will be made to the price since our crew will do our very best to make the cruise enjoyable without the scheduled entertainment.

 

For Wednesday Night Races (5:30 Departure Time):

Schooner Woodwind will depart promptly at 5:30 PM, however our starting time for the race is 6:45. We will be racing a fairly short course and there is a strong possibility that we will get back to the dock after 7:30 PM. This is bonus time so that we can finish the race. We will return to the dock no later than 8:00 PM. Schooner Woodwind will still depart even if the races have been cancelled by the yacht club, but the Captain has deemed the conditions safe to sail.

 

For Wednesday Night Races (6:25 Departure Time):

Schooner Woodwind will depart promptly at 6:25 PM, because our starting time for the race is 6:45. We must get to the starting line on time. Schooner Woodwind will still depart even if the races have been cancelled by the yacht club, but the Captain has deemed the conditions safe to sail.

 

For Public Specialty Cruises with catering:

The captain will wait up to one hour past the scheduled departure time to resolve any weather or mechanical issues before deciding if the event needs to be canceled. If the event is cancelled or shortened and food is able to be served, the food costs will not be refunded.

 

For Public Lighthouse Cruises:

We will make every attempt to see three lighthouses on this cruise, however, weather conditions, wind speed, and direction may impede our ability to do so. This is not a motor cruise to see the lighthouses. We hope it is breezy enough to sail the majority of the time. If the guest speaker is unable to perform for any reason we will still sail the scheduled cruise. If the cruise is cancelled due to unsafe conditions, a refund will be issued for the cost of the sail but not the catering, the bagged lunch will be available for pick up.

 

For Public Wine in the Wind Cruises:

If the wine representative is unable to attend for any reason we will still sail the scheduled cruise. Also, the captain will wait up to one hour past the scheduled departure time to resolve any weather or mechanical issues before deciding if the event needs to be cancelled. If the event is cancelled or shortened and food is able to be served, the food costs will not be refunded.

 

 

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